(a) Welcome to aurorasoft.com.au (the Website). The Website is operated by Aurora Software Pty Ltd (ABN 58 169 081 430) ("Aurora Software", "we", "us", "our").
(b) The Website is informational and promotional in nature. It describes our professional services, publishes general guidance and thought leadership, and allows visitors to contact us and book meetings. The Website itself is not a platform for the sale or delivery of paid services.
(c) By accessing, browsing or using the Website you agree to be bound by these Terms and Conditions (Terms). If you do not agree with the Terms you must cease using the Website.
(d) We may update the Terms from time to time by posting a revised version on the Website. Changes take effect from the date of publication. We recommend you review the Terms periodically.
You accept the Terms by accessing or continuing to use the Website.
(a) All content published on the Website, including articles, guides, case studies, frameworks, checklists, sample documents, prompts and other materials, is provided for general informational purposes only.
(b) The content does not take into account your specific objectives, circumstances, financial position, technical environment, legal obligations or risk profile. It is not a substitute for tailored professional advice.
(c) Nothing on the Website constitutes legal, financial, tax, investment, accounting, regulatory or other professional advice, and nothing on the Website is intended to create a client or advisory relationship. You should obtain your own professional advice before acting on any information on the Website.
(a) Any screenshots, diagrams, sample deliverables, code excerpts, illustrations, photographs or example outputs shown on the Website are indicative and illustrative only. They depict the general nature of our work and may relate to prior, hypothetical or in-progress engagements.
(b) Such materials are not a specification of, and do not form any part of, the deliverables for any particular engagement. The scope, form and content of deliverables for an engagement are defined exclusively in the relevant Engagement Agreement (see clause 6).
(c) We may update, replace or remove materials on the Website at any time without notice. The features, structure or appearance of any service or deliverable shown may change.
(a) From time to time we publish prompts, prompt templates, agent instructions and similar artefacts intended to be used with third-party large language model (LLM) services. These artefacts are provided as informational tools to assist you in your own exploration and work.
(b) Any execution of such prompts occurs on third-party LLM services that are not operated or controlled by Aurora Software. We have no control over those services, their model versions, configurations, safety settings, data handling or outputs.
(c) By their nature, LLMs can produce content that is incorrect, incomplete, biased, fabricated or otherwise misleading, and outputs can vary between runs and between providers. You are solely responsible for reviewing, validating and deciding how to act on any output generated using these artefacts.
(d) You must not submit confidential, sensitive, personal or regulated information to a third-party LLM service via these artefacts unless you have satisfied yourself that the service's terms, privacy posture and data handling are appropriate for that information.
(e) To the maximum extent permitted by law, we accept no liability for any loss or damage arising out of or in connection with your use of, or reliance on, any prompts, AI artefacts or LLM-generated content referred to on or derived from the Website.
(a) Any prices, rates, packages or time estimates shown on the Website are indicative only, expressed in Australian dollars (AUD) and, unless expressly stated otherwise, exclusive of GST and any other applicable taxes, duties or charges.
(b) Any indicated durations, effort ranges or delivery timeframes are estimates only and will be confirmed (or amended) in a written engagement brief, statement of work or services agreement with the client.
(c) Information on the Website does not constitute an offer capable of acceptance. Any consulting or professional services engagement is subject to, and governed by, a separate written agreement entered into between Aurora Software and the client (an Engagement Agreement). In the event of any inconsistency between these Terms and an Engagement Agreement, the Engagement Agreement prevails in respect of the relevant engagement.
(d) The Website does not currently process payments. If we offer the ability to make payments through the Website in the future, additional terms applicable to those payments will be presented and must be agreed before any payment is made.
(a) The Website offers the ability to schedule meetings with us via an embedded Cal.com booking widget. Submitting a booking constitutes a request for an introductory meeting only. It does not create any contractual obligation on either party in respect of the supply of services.
(b) We may reschedule, cancel or decline any booking at our discretion, including where we identify a conflict of interest, a capacity constraint or any other reasonable business reason.
You agree not to:
We take your privacy seriously. The collection, use and disclosure of personal information through the Website is governed by our Privacy Policy, which forms part of these Terms.
(a) Unless otherwise indicated, all content on the Website (including text, graphics, logos, design elements, code, articles, guides, prompts and other materials) is owned by, or licensed to, Aurora Software and is protected by Australian and international copyright and other intellectual property laws.
(b) Subject to these Terms, we grant you a worldwide, non-exclusive, royalty-free, revocable licence to access and view the Website, and to print or download single copies of pages for your own personal or internal business reference, in each case without modification.
(c) Where we publish materials on the Website that are expressly described as licensed for re-use (for example, prompts or templates offered for use in your own work), that use is permitted on the terms stated alongside the relevant material. In the absence of an express licence, you must not reproduce, modify, distribute, republish or commercially exploit any content on the Website without our prior written consent.
(d) All trademarks, service marks and trade names appearing on the Website are the property of their respective owners. Nothing on the Website grants you any right or licence to use any such mark.
(a) Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.
(b) Subject to clause 11(a), and to the maximum extent permitted by law:
(a) Subject to clause 11(a), and to the maximum extent permitted by law, Aurora Software, its directors, officers, employees, contractors and agents will not be liable to you for any indirect, incidental, special, consequential or punitive loss or damage, or any loss of profits, revenue, goodwill, data, opportunity or anticipated savings, arising out of or in connection with your use of the Website or any content on it, however caused (including in contract, tort (including negligence), under statute or otherwise).
(b) Subject to clause 11(a), and to the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Website or these Terms is limited, at our option, to:
(c) For the avoidance of doubt, this clause 12 does not limit any liability arising under a separate Engagement Agreement, which will be governed by the liability provisions of that agreement.
You agree to indemnify and keep indemnified Aurora Software, its directors, officers, employees, contractors and agents from and against any claim, loss, damage, cost or expense (including legal costs on a full indemnity basis) arising out of or in connection with:
The Website embeds or links to services operated by third parties, including Cloudflare, Plausible Analytics and Cal.com. Your use of those services is governed by the terms and privacy policies of the relevant third party. We are not responsible for those services or their content, and we make no representation about them.
We may suspend or restrict your access to the Website at any time, with or without notice, if we reasonably consider you have breached these Terms or applicable law, or where we consider it necessary to protect the Website, our other users or our business interests.
(a) Notice. If a dispute arises out of or relates to these Terms or your use of the Website, the party claiming the dispute must give the other written notice describing the nature of the dispute, the outcome sought and the action proposed to resolve it.
(b) Good-faith resolution. The parties must, for at least 28 days after notice is given, attempt in good faith to resolve the dispute by negotiation.
(c) Mediation. If the dispute is not resolved within that period, either party may refer the dispute to mediation administered by a mediator agreed between the parties or, failing agreement, appointed by the Resolution Institute (or its successor). Mediation will be conducted in Sydney, New South Wales (or by video conference if the parties agree). The parties bear their own costs and share equally the mediator's fees.
(d) Court proceedings. A party may not commence court proceedings in relation to a dispute until it has complied with this clause, except where urgent interlocutory relief is sought.
These Terms are governed by the laws of New South Wales, Australia. You and Aurora Software submit to the exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from those courts in respect of any dispute arising out of or in connection with the Website or these Terms.
If any part of these Terms is found to be void, unenforceable or illegal by a court of competent jurisdiction, that part is severed and the remainder of the Terms continues in full force and effect.
For any questions about these Terms, contact us at [email protected] or PO Box 6208, South Lismore, New South Wales, 2480.
These Terms are effective from 1 May 2026.